Prior to us taking over, the property was leased and managed by a local Hilton Head-area firm. Since they had been overseeing the asset for several years with no real issue, we faced an uphill battle in winning the assignment and taking over. However, we presented a holistic vision for the property’s present and future, and eventually instilled enough confidence in ownership to win the business. And then we executed.
To demonstrate our commitment and competence, we implemented several processes to optimize the center’s operations from a leasing and management perspective. We focused on marketing the plaza directly to potential tenants and developed targeted campaigns to attract new businesses. Additionally, we analyzed the existing tenant mix and provided recommendations for aesthetic improvements that ultimately enhanced the overall shopping experience. Our attention to detail, proactive approach, and regional connectivity were on full display.
Ownership immediately recognized the value we were bringing. Here are a few of the successes we accomplished in the 8 months we’ve been at the helm:
This flurry of activity and success infused a new energy into the plaza and brought more foot traffic than ever before. Ultimately, our comprehensive approach revitalized a plateauing Port Royal Plaza. Ownership now has a fully-leased retail center, tenants that are happy and thriving, and a more attractive and well-maintained asset. Our commitment to providing exceptional service and delivering tangible results truly made a difference in transforming Port Royal Plaza into a once-again thriving retail destination.